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Article

Findlay, Jeanette and Findlay, P. and Warhurst, C. (2012) What every worker wants? Evidence about employee demand for learning. British Educational Research Journal, 38 (3). 515–532. ISSN 0141-1926

Nickson, D.P. and Warhurst, C. and Commander, J. and Hurrell, S.A. and Cullen, A.M. (2012) Soft skills and employability : evidence from UK retail. Economic and Industrial Democracy, 33 (1). pp. 65-84. ISSN 0143-831X

Findlay, P. and Warhurst, C. (2011) Union learning funds and trade union revitalization : a new tool in the toolkit? British Journal of Industrial Relations, 49 (Supplement s1). s115–s134. ISSN 0007-1080

Warhurst, C. and Findlay, Patricia and Kalleberg, A. (2011) Human relations special issue call for papers : Understanding job quality. Human Relations, 64 (1). pp. 133-136. ISSN 0018-7267

Warhurst, Chris and Nickson, Dennis (2009) 'Who's got the look?' Emotional, aesthetic and sexualized labour in interactive services. Gender, Work and Organization, 16 (3). pp. 385-404. ISSN 0968-6673

Taylor, P. and Warhurst, C. and Thompson, P. and Scholarios, D.M. (2009) On the front line. Work, Employment and Society, 23 (1). pp. 7-11. ISSN 0950-0170

Warhurst, Chris and van den Broek, Dianne and Hall, Richard and Nickson, Dennis (2009) Lookism: the new frontier of employment discrimination? Journal of Industrial Relations, 51 (1). pp. 131-136. ISSN 0022-1856

Warhurst, C. and Lloyd, C. and Dutton, Eli (2008) The national minimum wage, low pay and the UK hotel industry: The case of room attendants. Sociology, 42 (6). pp. 1128-1236. ISSN 0038-0385

Warhurst, C. (2008) The knowledge economy, skills and government Labour market intervention. Policy Studies, 29 (1). pp. 71-86. ISSN 0144-2872

Darr, A. and Warhurst, C. (2008) Assumptions, assertions and the need for evidence: debugging debates about knowledge workers. Current Sociology, 56 (1). pp. 25-45. ISSN 0011-3921

Warhurst, C. and Nickson, D.P. (2007) Employee experience of aesthetic labour in retail and hospitality. Work, Employment and Society, 21 (1). pp. 103-120. ISSN 0959-0170

Thompson, P. and Jones, M. and Warhurst, C. (2007) From conception to consumption: creativity and the missing managerial link. Journal of Organizational Behavior, 28 (5). pp. 625-640. ISSN 0894-3796

Eikhof, D.R. and Warhurst, C. and Haunschild, A. (2007) What Work? What Life? What Balance? Critical Reflections on the Work-Life Balance Debate. Employee Relations, 29 (4). pp. 325-333. ISSN 0142-5455

Warhurst, C. and Nickson, D.P. (2007) A new labour aristocracy? aesthetic labour and routine interactive service. Work, Employment and Society, 21 (4). pp. 785-798. ISSN 0950-0170

Darr, A. and Warhurst, C. (2006) From welfare to profit: the transformation of a trade union-owned firm. Economic and Industrial Democracy, 27 (2). pp. 285-309. ISSN 0143-831X

Warhurst, C. and Thompson, P. (2006) Mapping knowledge in work: Proxies or practices? Work, Employment and Society, 20 (4). pp. 787-800. ISSN 0959-0170

Dutton, Eli and Warhurst, C. and Nickson, D.P. and Lockyer, C.J. (2005) Lone parents, the New Deal and the opportunities and barriers to retail employment. Policy Studies, 26 (1). pp. 85-101. ISSN 0144-2872

Nickson, D.P. and Warhurst, C. and Dutton, Eli (2005) The importance of attitude and appearance in the service encounter in retail and hospitality. Managing Service Quality, 15 (2). pp. 195-208. ISSN 0960-4529

Warhurst, C. (2005) The knowledge economy: an opportunity for radical workforce intervention. Budapest Management Review, 36 (7-8). pp. 73-83. ISSN 0133-0179

Nickson, D.P. and Warhurst, C. and Dutton, Eli and Lockyer, C.J. (2004) Flexible friends? Lone parents and retail. Employee Relations, 26 (3). pp. 255-273. ISSN 0142-5455

Witz, Anne M. and Warhurst, Chris and Nickson, Dennis P. (2003) The labour of aesthetics and the aesthetics of organisation. Organization, 10 (1). pp. 33-54. ISSN 1350-5084

Nickson, D.P. and Warhurst, C. and Cullen, A.M. and Watt, A. (2003) Bringing in the excluded? Aesthetic labour, skills and training in the new economy. Journal of Education and Work, 16 (2). pp. 185-203. ISSN 1363-9080

Warhurst, Chris and Lockyer, Cliff and Dutton, Eli (2001) IT jobs: Opportunities for all? New Technology, Work and Employment, 21 (1). pp. 75-88. ISSN 0268-1072

Thompson, P. and Warhurst, C. and Callaghan, G. (2001) Ignorant theories and knowledgeable workers: interrogating the connections between knowledge, skills and services. Journal of Management Studies, 38 (7). pp. 923-942. ISSN 0022-2380

Hassan, G. and Warhurst, C. (2001) New Scotland? Policy, parties and institutions. Political Quarterly, 72 (2). pp. 213-226. ISSN 0032-3179

Nickson, D.P. and Warhurst, C. (2001) Skills, services and the new economy. Budapest Management Review, 32 (12). pp. 25-35. ISSN 0133-0179

Warhurst, C. and Nickson, D.P. and Witz, A. and Cullen, A.M. (2000) Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow. Services Industries Journal, 20 (3). pp. 1-18. ISSN 0264-2069

Book

Warhurst, Chris and Eikhof, Doris Ruth and Haunschild, Axel (2008) Work Less, Live More? Critical Analyses of the Work-Life Boundary. Critical Perspectives on Work and Organisations . Palgrave Macmillan, London. ISBN 978-0230535602

Ishikawa, A. and Mako, C. and Warhurst, C. (2006) Work and Employee Representation: Workers, Firms and Unions III. Chuo University Press, Tokyo.

Grugulis, I. and Keep, E. and Warhurst, C. (2004) The skills that matter. Critical Perspectives on Work and Employment . Palgrave. ISBN 1403906394

Hassan, G. and Warhurst, C. (2002) Anatomy of the new Scotland. Mainstream. ISBN 1840186305

Warhurst, C. and Nickson, D.P. (2001) Looking Good and Sounding Right: Style Counselling and the Aesthetics of the New Economy. Industrial Society. ISBN 1858359902

Book Section

Warhurst, C. (2009) The missing middle : management in the creative industries. In: Managing creativity. Cambridge University Press, Cambridge. ISBN 9780521518536

Thompson, P. and Jones, M. and Warhurst, C. (2009) From conception to consumption: creativity and the missing managerial link. In: Creative Labour: Working in the Creative Industries. Palgrave, London. ISBN 978-0-230-22200-7

Warhurst, C. and Hurrrel, S.A. and Gilbert, K. and Nickson, D.P. and Commander, J. and Calder, I. (2009) Just 'mothers really'? role stretch and low pay amongst female classroom assistants. In: Work matters. Palgrave Macmillan, Basingstoke, England, pp. 180-196. ISBN 9780230576391

Vanselow, A. and Warhurst, C. and Bernhardt, A. and Dresser, L. (2009) Working at the Wage Floor: Hotel Room Attendants and Labor Market Institutions in Europe and the US. In: Low Wage Work in a Wealthy World. Russell Sage, New York.

Dutton, E. and Warhurst, C. and Lloyd, C. and James, S. and Commander, J. and Nickson, D.P. (2008) Just like the elves in Harry Potter : room attendants in UK hotels. In: Low Wage Work in the UK. Russell Sage, New York, pp. 97-130. ISBN 9780871545633

Warhurst, C. and Thompson, P. and Nickson, D.P. (2008) Labour process theory : putting the materialism back into the meaning of service work. In: Service work. Routledge, pp. 91-112. ISBN 978-0-415-95317-7

Grimshaw, D. and lloyd, C. and Warhurst, C. (2008) Low Wage Work in the UK: A Synthesis of Findings, the Institutional Effects and Policy Responses. In: Low Wage Work in the UK. Russell Sage, New York.

Warhurst, C. and Eikhof, D.R. and Haunschild, A. (2008) Out of Balance or Just Out of Bounds? Analysing the Relationship between Work and Life. In: Work Less, Live More? Critical Analyses of the Work-Life Boundary. Palgrave, London.

Warhurst, C. (2007) Developing the Knowledge Economy: Skills, Skill Formation and Government Intervention. In: Working it out? The Labour Process and Employment Relations in the New Economy. Akadémiai Kiadó, Budapest.

Nickson, D.P. and Warhurst, C. (2007) Opening pandora's box: aesthetic labour and hospitality. In: Advances in Tourism Research, Hospitality: A Social Lens. Advances in Tourism Research . Elsevier, pp. 155-171.

Bolton, S.C. (2004) Conceptual confusions : emotion work as skilled work. In: The skills that matter. Palgrave, London. ISBN 9781403906397

Grugulis, I. and Warhurst, C. and Keep, E. (2004) What's Happening to Skill? In: The Skills That Matter. Palgrave, London.

Shaw, E. and Levey, J. (2002) Scotland's new entrepreneurs. In: Anatomy of the New Scotland: Power, Influence and Change. Mainstream Publishing, United Kingdom. ISBN 1840186305

Nickson, D.P. and Warhurst, C. (2001) From globalisation to internationalisation to americanisation: the example of 'Little Americas' in the hotel sector. In: Multinationals in a New Era - International Strategy and Management. Academy of International Business Series . Palgrave, pp. 207-225. ISBN 033396389X

Nickson, Dennis P. and Warhurst, Christopher and Witz, Anne and Cullen, Anne Marie (2001) The importance of being aesthetic: work, employment and service organization. In: Customer Service: Empowerment and Entrapment. Palgrave, pp. 170-190. ISBN 0333946073

Conference or Workshop Item

Nickson, Dennis and Warhurst, Chris and Hurrell, Scott Alexander and Commander, Johanna (2009) Understanding variability in retail work : an analysis of labour supply and skills demands in clothing, footwear and leather goods. In: International Labour Process Conference, 2009-04-06 - 2009-04-08, Edinburgh. (Unpublished)

Nickson, Dennis and Hurrell, Scott Alexander and Warhurst, Chris and Newsome, Kirsty and Scholarios, Dora and Commander, Johanna and Preston, Anne (2008) 'Employee champion’ or ‘business partner’? The views of aspirant HR professionals. In: CIPD Centres’ Conference, 2008-06-26 - 2008-06-27, Nottingham.

Hurrell, S.A. and Nickson, D.P. and Warhurst, C. and Commander, J. and Gilbert, K. (2008) Prisoners of love? Overtime work and the undervaluation of Scottish classroom assistants. In: International Labour Process Conference, 2008-03-01, Dublin, Ireland.

Report

Warhurst, C. and Findlay, Patricia and Commander, J. and Gilbert, K. and , Equality & Human Rights Commission and , Equality & Human Rights Commission (Funder) (2009) Financial Services Inquiry: Sex discrimination and gender pay gap report of the Equality and Human Rights Commission. [Report]

Findlay, Patricia and Commander, J. and Warhurst, C. and Gilbert, K. and Gribbon, M. and , Equality and Human Rights Commission (Funder) (2009) Financial services gender pay gap : individual cases' analysis, a report for the Equality and Human Rights Commission. [Report]

Warhurst, C. and Furlong, A. and Commander, J. and Findlay, J. and Hurrell, S.A. and Symeonides, A. and Wilson, F. and , Scottish Government (Funder) (2009) Higher and Further Education Students' Income, Expenditure and Debt in Scotland 2007-08. [Report]

Findlay, J. and Findlay, Patricia and Warhurst, C. and , unionlearn (Funder) (2007) Estimating the demand for union-led learning in Scotland. [Report]

Warhurst, C. and Nickson, D.P. and Commander, J. and Hurrell, S.A. and , Nuffield Foundation (Funder) (2007) An International Comparative Survey of Retail Employer Soft Skill Demands. [Report]

Warhurst, C. and Findlay, P. and Thompson, P. and , unionlearn (Funder) (2007) Organising to Learn/Learning to Organise: Three Case Studies on the Effects of Union-led Workplace Learning. [Report]

Nickson, D.P. and Warhurst, C. and Commander, J. and Hurrell, S.A. and Gilbert, K. and Marks, A. (2007) Valuable assets: phase 2 of a general formal investigation into the role and status of classroom assistants in Scotland's secondary and special schools. [Report]

Nickson, D.P. and Warhurst, C. and Gilbert, K. and Calder, I. (2006) Valuable assets: a general formal investigation into the role and status of classroom assistants in Scotland's primary school. [Report]