Can the public sector learn? The importation of patient focused care in an NHS hospital trust

Harvey, C. and Howorth, C. and Mueller, F.; Dent, M. and Chandler, J. and Barry, J., eds. (2004) Can the public sector learn? The importation of patient focused care in an NHS hospital trust. In: Questioning the New Public Management. Ashgate, Aldershot, United Kingdom. ISBN 0754633977

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Abstract

This chapter discusses the importation of patient focused care in an NHS hospital trust. It has been published in the title 'Questioning the New Public Management' which contains a wealth of detailed and fascinating case studies of New Public Management (NPM) in practice in the UK, exploring the enactment of NPM in its specific organizational contexts.