Howcroft, B. and Hewer, P.A. and Hamilton, R. (2004) A study of banker-customer interactions and behavioural loyalty in retail banking. In: Liechtensteinisches Finanzdienstleistungs-Symposium, 2004-04-05, Liechtenstein. (Unpublished)
Full text not available in this repository. (Request a copy from the Strathclyde author)Abstract
This paper discusses studying banker-customer interactions and behavioural loyalty in retail banking. The paper was presented at the 2004 Liechtenstein financial symposium.
| Item type: | Conference or Workshop Item (Paper) |
|---|---|
| ID code: | 9696 |
| Notes: | AHR |
| Keywords: | banker-customer interactions, behaviour, loyalty, retail banking, Marketing. Distribution of products |
| Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
| Department: | Strathclyde Business School > Marketing |
| Related URLs: | |
| Depositing user: | Strathprints Administrator |
| Date Deposited: | 18 Mar 2010 20:12 |
| Last modified: | 04 Oct 2012 17:15 |
| URI: | http://strathprints.strath.ac.uk/id/eprint/9696 |
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