Belton, V. and Cook, H.L. and Quigley, J.L. and Walls, L.A. (2003) Identifying and assessing the chance of service failures. In: 15th ARTS Conference 2003, 2003-04-08 - 2003-04-10, Loughborough.
Full text not available in this repository. (Request a copy from the Strathclyde author)Abstract
To be ascertained
| Item type: | Conference or Workshop Item (Paper) |
|---|---|
| ID code: | 9643 |
| Notes: | AHR - more metadata required. |
| Keywords: | service failures, Management. Industrial Management |
| Subjects: | Social Sciences > Industries. Land use. Labor > Management. Industrial Management |
| Department: | Strathclyde Business School > Management Science Unknown Department |
| Related URLs: | |
| Depositing user: | Strathprints Administrator |
| Date Deposited: | 18 Mar 2010 15:00 |
| Last modified: | 04 Oct 2012 17:12 |
| URI: | http://strathprints.strath.ac.uk/id/eprint/9643 |
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