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The vital component to TQM success: senior management commitment?

Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2005) The vital component to TQM success: senior management commitment? Total Quality Management and Business Excellence, 16 (8-9). p. 923. ISSN 1478-3363

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Abstract

This paper from the 9th World Congress for Total Quality Management discusses the commitment of senior management to Total Quality Management.