Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2005) The vital component to TQM success: senior management commitment? Total Quality Management and Business Excellence, 16 (8-9). p. 923. ISSN 1478-3363Full text not available in this repository. (Request a copy from the Strathclyde author)
This paper from the 9th World Congress for Total Quality Management discusses the commitment of senior management to Total Quality Management.
|Keywords:||total quality management, TQM, senior management, Management. Industrial Management, Business, Management and Accounting(all)|
|Subjects:||Social Sciences > Industries. Land use. Labor > Management. Industrial Management|
|Department:||Strathclyde Business School > Management Science|
|Depositing user:||Strathprints Administrator|
|Date Deposited:||17 Mar 2010 14:37|
|Last modified:||06 Jan 2017 06:27|