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Quality management systems in the UK: the Scottish experience

Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2004) Quality management systems in the UK: the Scottish experience. In: 9th International Conference on ISO 9000 and TQM, 2004-04-05.

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Abstract

This paper from the 9th International Conference on ISO 9000 and Total Quality Management discusses quality management sytems in Scotland.