Hart, S. and Hogg, G.M. and Thomson, E. (2002) Does CRM deliver? Journal of Customer Behaviour, 1. pp. 241-268. ISSN 1475-3928
Full text not available in this repository. (Request a copy from the Strathclyde author)Abstract
To be ascertained.
| Item type: | Article |
|---|---|
| ID code: | 9486 |
| Notes: | AHR - more metadata required, article title does not match journal references. |
| Keywords: | Marketing. Distribution of products |
| Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
| Department: | Strathclyde Business School > Marketing |
| Related URLs: | |
| Depositing user: | Strathprints Administrator |
| Date Deposited: | 23 Mar 2010 14:39 |
| Last modified: | 12 Mar 2012 10:52 |
| URI: | http://strathprints.strath.ac.uk/id/eprint/9486 |
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