Wilson, A.M. and Caemmerer, B. (2005) Managing customer satisfaction surveys and effective service management. In: UNSPECIFIED.
Full text not available in this repository. (Request a copy from the Strathclyde author)Abstract
This paper discusses managing customer satisfication surveys and effective service management.
| Item type: | Conference or Workshop Item (Paper) |
|---|---|
| ID code: | 9444 |
| Notes: | AHR - more metadata required. |
| Keywords: | Marketing. Distribution of products |
| Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
| Department: | Strathclyde Business School > Marketing |
| Related URLs: | |
| Depositing user: | Strathprints Administrator |
| Date Deposited: | 23 Mar 2010 11:57 |
| Last modified: | 12 Mar 2012 10:51 |
| URI: | http://strathprints.strath.ac.uk/id/eprint/9444 |
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