Shiu, E.M.K. and Donnelly, M. and Rimmer, R. (2006) Assessing service quality of Strathclyde police force: an application and examination of the SERVQUAL approach. In: To be assertained, 1900-01-01.
Full text not available in this repository. (Request a copy from the Strathclyde author)Abstract
This paper assesses the service quality of Strathclyde police force by examining the SERVQUAL approach.
| Item type: | Conference or Workshop Item (Paper) |
|---|---|
| ID code: | 9419 |
| Notes: | AHR |
| Keywords: | Strathclyde police, SERVQUAL, service levels, Marketing. Distribution of products |
| Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
| Department: | Strathclyde Business School > Marketing |
| Related URLs: | |
| Depositing user: | Strathprints Administrator |
| Date Deposited: | 19 Mar 2010 09:45 |
| Last modified: | 04 Oct 2012 17:19 |
| URI: | http://strathprints.strath.ac.uk/id/eprint/9419 |
Actions (login required)
| View Item |