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Assessing service quality and satisfaction in police services using SERVQUAL

Donnelly, M. and Rimmer, R. and Shiu, E.M.K. (2006) Assessing service quality and satisfaction in police services using SERVQUAL. In: To be assertained, 1900-01-01.

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Abstract

This papers assesses the service quality and satisfaction in police services using SERVQUAL.

Item type: Conference or Workshop Item (Paper)
ID code: 9414
Notes: AHR
Keywords: Strathclyde police, SERVQUAL, service levels, Marketing. Distribution of products
Subjects: Social Sciences > Commerce > Marketing. Distribution of products
Department: Strathclyde Business School > Marketing
Related URLs:
Depositing user: Strathprints Administrator
Date Deposited: 19 Mar 2010 11:48
Last modified: 17 Jul 2013 15:23
URI: http://strathprints.strath.ac.uk/id/eprint/9414

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