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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including those from the School of Psychological Sciences & Health - but also papers by researchers based within the Faculties of Science, Engineering, Humanities & Social Sciences, and from the Strathclyde Business School.

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Measuring performance in a business services and taxes department

Santos, S.P. and Belton, V. and Howick, S.M. (2004) Measuring performance in a business services and taxes department. In: 20th European Conference on Operational Research, 2004-07-04 - 2004-07-07. (Unpublished)

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Abstract

This article is about measuring performance in a business services and taxes department. It was presented at the 20th European conference on operational research in 2004.