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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs.

Strathprints serves world leading Open Access research by the University of Strathclyde, including research by the Strathclyde Institute of Pharmacy and Biomedical Sciences (SIPBS), where research centres such as the Industrial Biotechnology Innovation Centre (IBioIC), the Cancer Research UK Formulation Unit, SeaBioTech and the Centre for Biophotonics are based.

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Measuring performance in a business services and taxes department

Santos, S.P. and Belton, V. and Howick, S.M. (2004) Measuring performance in a business services and taxes department. In: 20th European Conference on Operational Research, 2004-07-04 - 2004-07-07. (Unpublished)

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Abstract

This article is about measuring performance in a business services and taxes department. It was presented at the 20th European conference on operational research in 2004.