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Seeking productivity, improving quality, challenges across service sectors

Shafti, F. (2007) Seeking productivity, improving quality, challenges across service sectors. In: First International Egyptian Conference on Total Quality Management in Service Industries, 2007-01-20 - 2007-01-21. (Unpublished)

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Abstract

This paper examines seeking productivity, improving quality, and challenges across service sectors. It was presented at the first international egyptian conference on total quality management in service industries in 2007.