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The social construction of skills: a hospitality sector perspective

Baum, T. (2007) The social construction of skills: a hospitality sector perspective. European Journal of Vocational Training, 44 (2). pp. 74-88. ISSN 0378-5068

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    This paper addresses the nature of skills in service work with specific reference tointernational tourism and its hospitality subsector. It explores the role of experientialfactors (cultural, emotional and aesthetic) in equipping those entering work in thesector. The specific context of work in less developed countries and within migrantlabour communities in Europe is considered. The paper concludes with the propo-sition that cultural and contextual experience is an important factor in determiningthe skills demands of work in hospitality.

    Item type: Article
    ID code: 8954
    Keywords: job skills, tourism, hospitality occupations, developing nations, education work relationship, foreign countries, migrant workers, labour conditions, Recreation Leisure, Commerce
    Subjects: Geography. Anthropology. Recreation > Recreation Leisure
    Social Sciences > Commerce
    Department: Strathclyde Business School > Human Resource Management
    Related URLs:
    Depositing user: Strathprints Administrator
    Date Deposited: 04 Sep 2009 14:10
    Last modified: 16 Mar 2012 12:27

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