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Implementing ERP systems - organisational implications

Ball, P.D. and Bititci, U. (2000) Implementing ERP systems - organisational implications. IOM Control Magazine, 26 (9). pp. 23-37.

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Abstract

Success of Enterprise Resource Planning (ERP) systems depend on rigorous and disciplined approach to planning and implementation. This article presents a selection and implementation methodology that has been applied to three similar companies and highlights a wide variation in outcome. The underlying reasons for the variations in success can be specifically attributed to organisational personalities and culture. Analysis of these case studies provides key lessons and concludes by summarising these lessons in a cause and effect diagram.