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World class computing and information science research at Strathclyde...

The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including by researchers from the Department of Computer & Information Sciences involved in mathematically structured programming, similarity and metric search, computer security, software systems, combinatronics and digital health.

The Department also includes the iSchool Research Group, which performs leading research into socio-technical phenomena and topics such as information retrieval and information seeking behaviour.

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Human resource development for competitiveness and sustainability: a case study of Indian tourism

Baum, T. and Kokkranikal, J.J. (2006) Human resource development for competitiveness and sustainability: a case study of Indian tourism. In: Managing Employee Attitudes and Behaviours in the Tourism and Hospitality Industry. Nova Science, pp. 805-832. ISBN 1590336305

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Abstract

The purpose of this book is to emphasize the critical role of employees for tourism and hospitality organizations and to examine the ways and means of managing their attitudes and behaviors for the mutual benefit of both parties: tourism and hospitality organizations and their employees. This chapter examines human resource development for competitiveness and sustainability using a case study of Indian tourism.