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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs.

Strathprints serves world leading Open Access research by the University of Strathclyde, including research by the Strathclyde Institute of Pharmacy and Biomedical Sciences (SIPBS), where research centres such as the Industrial Biotechnology Innovation Centre (IBioIC), the Cancer Research UK Formulation Unit, SeaBioTech and the Centre for Biophotonics are based.

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Human resource development for competitiveness and sustainability: a case study of Indian tourism

Baum, T. and Kokkranikal, J.J. (2006) Human resource development for competitiveness and sustainability: a case study of Indian tourism. In: Managing Employee Attitudes and Behaviours in the Tourism and Hospitality Industry. Nova Science, pp. 805-832. ISBN 1590336305

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Abstract

The purpose of this book is to emphasize the critical role of employees for tourism and hospitality organizations and to examine the ways and means of managing their attitudes and behaviors for the mutual benefit of both parties: tourism and hospitality organizations and their employees. This chapter examines human resource development for competitiveness and sustainability using a case study of Indian tourism.