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World class computing and information science research at Strathclyde...

The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including by researchers from the Department of Computer & Information Sciences involved in mathematically structured programming, similarity and metric search, computer security, software systems, combinatronics and digital health.

The Department also includes the iSchool Research Group, which performs leading research into socio-technical phenomena and topics such as information retrieval and information seeking behaviour.

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Towards a framework for the study of overseas visitors' travel behaviour in cities

Schofield, P. and Thompson, K.J. (2002) Towards a framework for the study of overseas visitors' travel behaviour in cities. In: City tourism 2002: Proceedings of European Cities Tourism's International Conference in Vienna. Springer-Verlag, pp. 34-43. ISBN 3211838317

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Abstract

The paper explores the factors of importance in mode of transport choice specific to overseas visitors in urban tourism destinations. Semi-structured interviews were conducted on 8 overseas visitors to the UK and 7 UK residents who had recently returned from business trip. The responses were coded into 26 categories. The highest ranked variable was personal safety on public transport, followed by information, and access to attractions at the destination. Overseas visitors rated helpful personnel and effective customer service above cost, speed and punctuality. It is concluded that the conceptual model is a valid starting point for the examination of visitors' travel behaviour at urban destinations.