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Skills, organisational performance and economic activity in the hospitality industry: a literature review

Nickson, D.P. and Baum, T.G. and Losekoot, E. and Morrison, A.J. and Frochot, I. and , Economic and Social Science Research Council (ESRC) (Funder) (2002) Skills, organisational performance and economic activity in the hospitality industry: a literature review. Working paper. Economic and Social Science Research Council.

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    Abstract

    This monograph aims to understand the pressures which push organisations to adopt particular routes to competitive advantage. The monograph aims to discover if the best practice high skill, high wage and high quality route is used in the hospitality industry. It seeks to determine the influence of companies' product market strategies and their in-company and external structural factors on skills levels, work organisation, job design and people management systems. The monograph looked at the notion of best practice approaches and then moved on to consider the best way to carry forward the future research agenda of reviewing the nature of human resource management (HRM) in the hospitality sector. Conclusions were drawn from a range of interviews and from existing work which has sought to address the issue of HRM in the hospitality sector.

    Item type: Monograph (Working paper)
    ID code: 7706
    Keywords: organisational performance, economic activity, hospitality industry, literature review, human resource management, Management. Industrial Management
    Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
    Department: Strathclyde Business School > Human Resource Management
    Strathclyde Business School > Hospitality and Tourism Management
    Unknown Department
    Related URLs:
    Depositing user: Strathprints Administrator
    Date Deposited: 24 Mar 2009 15:21
    Last modified: 17 Jul 2013 21:14
    URI: http://strathprints.strath.ac.uk/id/eprint/7706

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