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Content issues of HR related performance measurement: a total quality management approach

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2002) Content issues of HR related performance measurement: a total quality management approach. In: The Production and Operation Management Society (POMS) Annual Conference, 2002-04-01.

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Abstract

Paper examining the content issues of HR related performance measurement presenting a total quality management approach.