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Issues surrounding performance management in organisations with a TQM orientation

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) Issues surrounding performance management in organisations with a TQM orientation. In: Proceedings (CD-ROM) of the 6th International Conference of QMOD, 2003-10-01 - 2003-10-03.

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Abstract

Paper focusing on the issues surrounding performance management in organisations with a TQM orientation.