Taylor, P. and Bain, P.M. (2004) Humour as subversion in two call centres. In: Critical Realist Applications in Organisation and Management Studies. Critical Realism: Interventions . Routledge. ISBN 0-415-34510-3
Full text not available in this repository. (Request a copy from the Strathclyde author)Abstract
Chapter describes how subversive satire can be allied to a wider collective union organizing campaign at workplace level, makes a distinctive contribution to the recent literature on organizational humour. Engages in debates stimulated by previous work published in Organization Studies, and more widely, on the purpose and effects of workers' humour and joking practices.
| Item type: | Book Section |
|---|---|
| ID code: | 7692 |
| Keywords: | call centres, labour process, humour, trade unions, resistance, Management. Industrial Management |
| Subjects: | Social Sciences > Industries. Land use. Labor > Management. Industrial Management |
| Department: | Strathclyde Business School > Human Resource Management |
| Related URLs: | |
| Depositing user: | Strathprints Administrator |
| Date Deposited: | 27 Apr 2009 15:17 |
| Last modified: | 12 Mar 2012 10:47 |
| URI: | http://strathprints.strath.ac.uk/id/eprint/7692 |
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