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Bureaucracy at work: misunderstanding and mixed blessings

Thompson, P. (2005) Bureaucracy at work: misunderstanding and mixed blessings. In: The Values of Bureaucracy. Oxford, pp. 89-114. ISBN 0199275459

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Abstract

Bureaucracy is often used as short-hand for the dysfunctions of organizations. Its reform or abolition is continually demanded or promised. This book highlights the positive attributes of bureaucracy and shows why bureaucratic organization should be valued, both by those engaged in business and commerce, and those responsible for running states and delivering public services.

Item type: Book Section
ID code: 7691
Keywords: organisations, bureaucracy, management, human resource management, public services, Management. Industrial Management
Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
Department: Strathclyde Business School > Human Resource Management
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Depositing user: Strathprints Administrator
Date Deposited: 27 Apr 2009 15:06
Last modified: 12 Mar 2012 10:47
URI: http://strathprints.strath.ac.uk/id/eprint/7691

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