Picture of a sphere with binary code

Making Strathclyde research discoverable to the world...

The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs. It exposes Strathclyde's world leading Open Access research to many of the world's leading resource discovery tools, and from there onto the screens of researchers around the world.

Explore Strathclyde Open Access research content

Labour process theory : putting the materialism back into the meaning of service work

Warhurst, C. and Thompson, P. and Nickson, D.P. (2008) Labour process theory : putting the materialism back into the meaning of service work. In: Service work. Routledge, pp. 91-112. ISBN 978-0-415-95317-7

Full text not available in this repository. (Request a copy from the Strathclyde author)

Abstract

There are an increasing number of empirical studies of different types of service work, but there has been little progress in attempts to theorize the nature of service work, per se. This chapter focuses on labour process theory and the idea of putting the materialism back into the meaning of service work.