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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs.

Strathprints serves world leading Open Access research by the University of Strathclyde, including research by the Strathclyde Institute of Pharmacy and Biomedical Sciences (SIPBS), where research centres such as the Industrial Biotechnology Innovation Centre (IBioIC), the Cancer Research UK Formulation Unit, SeaBioTech and the Centre for Biophotonics are based.

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Labour process theory : putting the materialism back into the meaning of service work

Warhurst, C. and Thompson, P. and Nickson, D.P. (2008) Labour process theory : putting the materialism back into the meaning of service work. In: Service work. Routledge, pp. 91-112. ISBN 978-0-415-95317-7

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Abstract

There are an increasing number of empirical studies of different types of service work, but there has been little progress in attempts to theorize the nature of service work, per se. This chapter focuses on labour process theory and the idea of putting the materialism back into the meaning of service work.