Know it all, find it fast for academic libraries

Spiller, Darcy (2012) Know it all, find it fast for academic libraries. [Review] (https://doi.org/10.1108/00242531211280540)

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Abstract

Know It All, Find It Fast by Heather Dawson claims to be aimed specifically at information professionals working in a reference capacity within an academic library. Its purpose is to deal with the more commonly asked questions presented at the reference desk. It does not profess to give all the answers to potential questions and it assumes that any employee already has a basic knowledge of the policies and management of their own individual establishment. However, it does offer a “Survival guide to front‐line staff” when covering the trickier enquiry that may come their way.

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• Item metadata

  Item type:	Review
  ID code:	61529
  Dates:	Date Event 18 May 2012 Published
  Subjects:	Bibliography. Library Science. Information Resources > Library Science. Information Science
  Department:	Professional Services > Information Services
  Depositing user:	Pure Administrator
  Date deposited:	09 Aug 2017 11:02
  Last modified:	08 Apr 2024 23:35
  Related URLs:	Journal or Publication
  URI:	https://strathprints.strath.ac.uk/id/eprint/61529