Customers' role in delivering enhanced service outcomes

Katsaridou, Iliana and Wilson, Alan (2017) Customers' role in delivering enhanced service outcomes. In: Frontiers in Service 2017, 2017-06-22 - 2017-06-25, Fordham University.

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  Item type:	Conference or Workshop Item(Paper)
  ID code:	60879
  Dates:	Date Event 23 June 2017 Published 30 March 2017 Accepted
  Subjects:	Social Sciences > Industries. Land use. Labor > Management. Industrial Management
  Department:	Strathclyde Business School > Marketing
  Depositing user:	Pure Administrator
  Date deposited:	08 Jun 2017 13:58
  Last modified:	09 Apr 2024 06:21
  URI:	https://strathprints.strath.ac.uk/id/eprint/60879