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Sustainability and the tourism and hospitality workforce : a thematic analysis

Baum, Thomas and Cheung, Catherine and Kong, Haiyan and Kralj, Anna and Mooney, Shelagh and Nguyễn Thị Thanh, Hai and Ramachandran, Sridar and Dropulić Ružić, Marinela and Siow, May Ling (2016) Sustainability and the tourism and hospitality workforce : a thematic analysis. Sustainability, 8 (8). 809 - 830. ISSN 2071-1050

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Abstract

This paper is about the position of workforce and employment considerations within the sustainable tourism narrative. It addresses the relative neglect of this area within discussion of sustainable tourism and highlights reference to it within the UN's 2030 Agenda for Sustainable Development. Discussion follows of the merging field of sustainable HRM and the contribution that this can make to meeting both the sustainable development goals and to enhancing recognition of workforce and employment issues within related debate in tourism. The body of the paper consists of examples of how key dimensions of work and employment in tourism where sustainability is of increasing consequence and significance. The paper concludes by drawing together the implications of these 'mini-cases' and locating them within key principles of the 2030 Agenda for Sustainable Development.