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Class identity and action among cabin crew at British Airways

Taylor, Philip and Moore, Sian and Macdonald, Helen (2015) Class identity and action among cabin crew at British Airways. In: International Labour Process Conference, 2015-04-13 - 2015-04-15, Athens Institute.

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This paper explores the development of identity and consciousness in the context of a major industrial dispute and through a unique source – a pro-union online forum that ran through the course of the 2009-2011 dispute between British Airways and the cabin crew union, BASSA. It follows individuals in their interactions through three threads; one discussing the class identity of cabin crew; a second responding to fears about attending a first union meeting and a third sharing anxieties about going on strike.