van der Meer, Robert and Lindsay, Colin and Bennie, Marion and Findlay, Patricia and Corcoran, Emma Dunlop and Commander, Johanna and Lannigan, Norman (2014) Impact of large-scale automation on healthcare staff. In: 21st EurOMA Conference: Operations Management in an Innovation Economy, 2014-06-20 - 2014-06-25, University of Palermo.
VanderMeer_etal_EurOMA2014_impact_of_large_scale_automation.pdf - Accepted Author Manuscript
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New technological advancements are often a driver for change in the redesign of services. More research is needed to better understand the impact of socio-technical dimensions on the implementation of new technological systems in hospital pharmacy. This paper aims to analyse the experiences arising from the large-scale automation of medicines distribution. The introduction of new technology may not only lead to unintended first-order consequences, but can also generate potentially serious adverse feedback loops between the social and technical dimensions. In addition, the longer-term impact of new technology may be quite different for different groups of healthcare staff.
|Item type:||Conference or Workshop Item (Paper)|
|Keywords:||healthcare operations management, technology management, managing change, healthcare technology, socio-technical systems, Management. Industrial Management, Business, Management and Accounting(all), Decision Sciences(all)|
|Subjects:||Social Sciences > Industries. Land use. Labor > Management. Industrial Management|
|Department:||Strathclyde Business School > Management Science
Strathclyde Business School > Human Resource Management
Faculty of Science > Strathclyde Institute of Pharmacy and Biomedical Sciences
|Depositing user:||Pure Administrator|
|Date Deposited:||06 Jan 2016 15:53|
|Last modified:||02 Apr 2017 14:30|