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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs.

Strathprints serves world leading Open Access research by the University of Strathclyde, including research by the Strathclyde Institute of Pharmacy and Biomedical Sciences (SIPBS), where research centres such as the Industrial Biotechnology Innovation Centre (IBioIC), the Cancer Research UK Formulation Unit, SeaBioTech and the Centre for Biophotonics are based.

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Stuck in the middle: a case study investigating the gap between top-down and bottom-up change

Paton, Steve and Boddy, David (2007) Stuck in the middle: a case study investigating the gap between top-down and bottom-up change. Journal of General Management, 32 (4). pp. 39-52. ISSN 0306-3070

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Abstract

Few studies have addressed the differing roles that should be adopted by those at the top and bottom of the organisation when implementing change. This empirical ethnographic study within an engineering company concludes that: a multiplicity of top levels must be defined before any role allocation can occur; the role of the top is most important when boundaryshaking activity is required; the role of the change agent must link the top and bottom; and the embodied knowledge at the bottom must be identified and utilised effectively.