Picture of smart phone in human hand

World leading smartphone and mobile technology research at Strathclyde...

The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including by Strathclyde researchers from the Department of Computer & Information Sciences involved in researching exciting new applications for mobile and smartphone technology. But the transformative application of mobile technologies is also the focus of research within disciplines as diverse as Electronic & Electrical Engineering, Marketing, Human Resource Management and Biomedical Enginering, among others.

Explore Strathclyde's Open Access research on smartphone technology now...

Austerity, personalisation and the degradation of voluntary sector employment conditions

Cunningham, Ian (2015) Austerity, personalisation and the degradation of voluntary sector employment conditions. Competition and Change, 19 (3). pp. 228-245. ISSN 1024-5294

[img] Text (Cunningham-CC-2015-Austerity-personalisation-and-the-degradation-of-voluntary-sector)
Cunningham_CC_2015_Austerity_personalisation_and_the_degradation_of_voluntary_sector.pdf - Accepted Author Manuscript
Restricted to Repository staff only until 29 April 2017.

Download (425kB) | Request a copy from the Strathclyde author

Abstract

This qualitative study of two social care organisations, explores how public sector austerity and policies to personalise social care services through introducing individual budgets in the UK combine to reshape employment conditions. It further explores how these new market relations impact on staff morale and commitment. The individual case summaries reveal a remarkable degree of similarity in terms of employment outcomes, with social care workers experiencing an erosion of the standard employment relationship. Workers experience greater insecurity in areas of pay and conditions, working time, training and development, career prospects, along with work intensification. Worker morale appeared vulnerable as employees struggled to cope with worsening working conditions, but also expressed concerns with quality of care in an era of austerity.