Picture of athlete cycling

Open Access research with a real impact on health...

The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by Strathclyde researchers, including by researchers from the Physical Activity for Health Group based within the School of Psychological Sciences & Health. Research here seeks to better understand how and why physical activity improves health, gain a better understanding of the amount, intensity, and type of physical activity needed for health benefits, and evaluate the effect of interventions to promote physical activity.

Explore open research content by Physical Activity for Health...

Human resources in tourism : still waiting for change? - a 2015 reprise

Baum, Thomas (2015) Human resources in tourism : still waiting for change? - a 2015 reprise. Tourism Management, 50. 204–212. ISSN 0261-5177

[img]
Preview
Text (Baum-TM2015-human-resources-in-tourism)
Baum_TM2015_human_resources_in_tourism.pdf - Accepted Author Manuscript
License: Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 logo

Download (573kB) | Preview

Abstract

Seemingly intransigent human resource issues remain at the forefront of global tourism’s challenges. Some of the key issues were identified in Baum’s (2007) reflections on this topic. In light of the significant change that has impacted on tourism and employment in the intervening years, this conceptual paper provides an assessment of the current status of the issues that Baum identified in 2007 and identifies a range of emerging concerns that continue to shape the tourism workplace and workforce. The status of tourism work can be seen in terms of both continuity and change and the impact of these contrary forces is considered in reaching conclusions that highlight both the ongoing challenges for tourism and the evident progress that can be identified.