The missing link : labour and the call centre global value chain

Taylor, Philip (2010) The missing link : labour and the call centre global value chain. In: Outsourcing/Offshoring of Service Work Conference, 2010-11-17 - 2010-11-18.

Abstract

This paper discusses Labour and the global call centre value chain.

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• Item metadata

  Item type:	Conference or Workshop Item(Paper)
  ID code:	46038
  Dates:	Date Event 17 November 2010 Published
  Subjects:	Social Sciences > Industries. Land use. Labor > Management. Industrial Management
  Department:	Strathclyde Business School > Work, Organisation and Employment
  Depositing user:	Pure Administrator
  Date deposited:	20 Nov 2013 16:38
  Last modified:	09 Apr 2024 05:53
  Related URLs:	Event
  URI:	https://strathprints.strath.ac.uk/id/eprint/46038