Satisfaction dimensions and their impact on service orientation

Frimpong, Kwabena and Wilson, Alan (2004) Satisfaction dimensions and their impact on service orientation. In: QUIS Conference, 2004-06-01.

Abstract

This paper looks at satisfaction dimensions and their impact on service orientation

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• Item metadata

  Item type:	Conference or Workshop Item(Paper)
  ID code:	45645
  Dates:	Date Event 2004 Published
  Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
  Department:	Strathclyde Business School > Marketing
  Depositing user:	Pure Administrator
  Date deposited:	05 Nov 2013 14:30
  Last modified:	09 Apr 2024 05:52
  URI:	https://strathprints.strath.ac.uk/id/eprint/45645