Duncan, Peter and Barton, Karen and McKellar, Patricia (2001) Reach and Rich: the new economics of information and the provision of on-line legal services in the UK. In: 16th BILETA Annual Conference, 2001-04-09 - 2001-04-10, Edinburgh, UK.
|PDF (strathprints000443.pdf) |
The paper considers a number of issues including the use of the Web as an opportunity for smaller firms to break free from the traditional indicators of reputation and expertise such as the size and opulence of offices. It also reflects on the use of client-specific Extranets in addition to publicly available Internet sites. The paper concludes that although the Web provides reach, offering richness and the sense of community required for creating and sustaining relationships with potential clients can be difficult. Some suggestions are made for enhancing 'Richness' in Web sites.
|Item type:||Conference or Workshop Item (Paper)|
|Keywords:||reputation, anagement, small legal firms, marketing legal firms, web advertising, Electronic information resources, Law of the United Kingdom and Ireland|
|Subjects:||Bibliography. Library Science. Information Resources > Information resources > Electronic information resources|
Law > Law of the United Kingdom and Ireland
|Department:||Faculty of Humanities And Social Sciences > Law|
Strathclyde Business School > Law School (In Business Faculty)
|Depositing user:||Miss Jacqueline Miller|
|Date Deposited:||20 Mar 2006|
|Last modified:||08 Dec 2013 15:18|
Actions (login required)