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Reach and Rich: the new economics of information and the provision of on-line legal services in the UK

Duncan, Peter and Barton, Karen and McKellar, Patricia (2001) Reach and Rich: the new economics of information and the provision of on-line legal services in the UK. In: 16th BILETA Annual Conference, 2001-04-09 - 2001-04-10, Edinburgh, UK.

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    Abstract

    The paper considers a number of issues including the use of the Web as an opportunity for smaller firms to break free from the traditional indicators of reputation and expertise such as the size and opulence of offices. It also reflects on the use of client-specific Extranets in addition to publicly available Internet sites. The paper concludes that although the Web provides reach, offering richness and the sense of community required for creating and sustaining relationships with potential clients can be difficult. Some suggestions are made for enhancing 'Richness' in Web sites.

    Item type: Conference or Workshop Item (Paper)
    ID code: 443
    Keywords: reputation, anagement, small legal firms, marketing legal firms, web advertising, Electronic information resources, Law of the United Kingdom and Ireland
    Subjects: Bibliography. Library Science. Information Resources > Information resources > Electronic information resources
    Law > Law of the United Kingdom and Ireland
    Department: Faculty of Humanities and Social Sciences (HaSS) > School of Law > Law
    Strathclyde Business School > Law School (SBS)
    Related URLs:
      Depositing user: Miss Jacqueline Miller
      Date Deposited: 20 Mar 2006
      Last modified: 08 Dec 2013 15:18
      URI: http://strathprints.strath.ac.uk/id/eprint/443

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