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The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including by researchers from the Department of Computer & Information Sciences involved in mathematically structured programming, similarity and metric search, computer security, software systems, combinatronics and digital health.

The Department also includes the iSchool Research Group, which performs leading research into socio-technical phenomena and topics such as information retrieval and information seeking behaviour.

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On evaluating the performance of 'wide-band' GDSS's

Eden, Colin (1995) On evaluating the performance of 'wide-band' GDSS's. European Journal of Operational Research, 81 (2). pp. 302-311. ISSN 0377-2217

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Abstract

Many Group Decision Support Systems are designed to work within a complex organizational environment and to tackle complex strategic issues. Many have called for these systems to be evaluated in relation to clear success criteria. This paper addresses the issues that this request raises and seeks to encourage a debate about alternative research methods appropriate to such a task. Specifically the paper discusses: the purpose of the systems, the need to attend to the past and future of a group, GDSS to support negotiation towards decision-making, the significance of the consultant client relationship, the role of decision models, the duration of the intervention, and the role of a theoretical framework. A number of research methods are discussed and some of the problems in their use noted Ultimately the paper argues for more ‘action research’ rather than less of any other sort of research.