Picture of person typing on laptop with programming code visible on the laptop screen

World class computing and information science research at Strathclyde...

The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including by researchers from the Department of Computer & Information Sciences involved in mathematically structured programming, similarity and metric search, computer security, software systems, combinatronics and digital health.

The Department also includes the iSchool Research Group, which performs leading research into socio-technical phenomena and topics such as information retrieval and information seeking behaviour.

Explore

On evaluating the performance of GSS : furthering the debate

Eden, Colin and Findlay, Paul (1998) On evaluating the performance of GSS : furthering the debate. European Journal of Operational Research, 107 (1). pp. 193-201. ISSN 0377-2217

Full text not available in this repository. Request a copy from the Strathclyde author

Abstract

Following criticism from proponents of workstation group support systems about the lack of validity of ‘wide-band’ group support systems (GSS), a recent article argued that it was inappropriate to attempt to establish the level of experimental validity for such GSS that is demanded by researchers working with 'narrow-band' GSS. It was argued that ‘wide-band’ and workstation GSS are very different and this means that it is unlikely that the same measures of success would be appropriate. This paper agrees with this view but not with its extension, that the overall validation requirement is different; theoretical validity is a necessary feature of a full evaluation but it is not sufficient by itself - experimental validity must also be sought. This paper argues against the view that since experimental validity cannot be obtained, theoretical validity will suffice. A twin-track research approach involving theoretical and experimental validity is proposed that can unite researchers investigating (almost) all forms of GSS, modelled on the PIMS programme and supported by one of the research frameworks that already exist.