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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs.

Strathprints serves world leading Open Access research by the University of Strathclyde, including research by the Strathclyde Institute of Pharmacy and Biomedical Sciences (SIPBS), where research centres such as the Industrial Biotechnology Innovation Centre (IBioIC), the Cancer Research UK Formulation Unit, SeaBioTech and the Centre for Biophotonics are based.

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Bridging differences through dialogue: a constructivist perspective

Simpson, Barbara and Large, Bob and O'Brien, Matthew (2004) Bridging differences through dialogue: a constructivist perspective. Journal of Constructivist Psychology, 17 (1). pp. 45-59. ISSN 1072-0537

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Abstract

Differences in culture invariably underpin the communication failures and misunderstandings that lead to social conflict and dissension. In contemporary organizations, for example, conflicts in values between different occupational groups have the potential to create significant organizational dysfunction. Equally, however, bridging between these conflicts may present an opportunity for organizational learning and insight. Dialogue provides a means of bridging between such differences, but it is notoriously difficult to implement. In this article, we explore the potential of Personal Construct Theory as a way into dialogue. We illustrate our argument with the results of a workshop that involved senior managers and clinicians from a large public hospital.