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Designing performance measurement systems for teams: Theory or practice

MacBryde, J.C. and Mendibil, K. (2003) Designing performance measurement systems for teams: Theory or practice. Management Decision, 41 (8). pp. 722-733. ISSN 0025-1747

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Abstract

This paper reports on an industrially led research project, supported by the UK Engineering and Physical Sciences Research Council (EPSRC), which set out to tackle an increasingly pressing issue for organisations - how to measure and manage the performance of teams. In spite of the current interest in performance measurement and teamwork in industry, little evidence of team performance measurement systems (TPMS) was seen. Thus, started the authors' journey into looking for a way to help companies to measure and manage team performance. The purpose of this paper is to take the reader through the investigations, with an emphasis on the analysis of current practice and research on TPMS. It describes a typology for TPMS design and identifies the gaps of current TPMS approaches. The paper concludes by claiming that a new approach to facilitate organisations design TPMS is required and by presenting a generic framework for TPMS.

Item type: Article
ID code: 4279
Keywords: performance measurement systems, team performance, performance management, Management. Industrial Management, Business, Management and Accounting(all), Management Science and Operations Research
Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
Department: Strathclyde Business School > Management Science
Faculty of Engineering > Design, Manufacture and Engineering Management
Related URLs:
    Depositing user: Strathprints Administrator
    Date Deposited: 11 Oct 2007
    Last modified: 04 Sep 2014 15:27
    URI: http://strathprints.strath.ac.uk/id/eprint/4279

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