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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including those from the School of Psychological Sciences & Health - but also papers by researchers based within the Faculties of Science, Engineering, Humanities & Social Sciences, and from the Strathclyde Business School.

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Towards a public library digital service taxonomy

Buchanan, S. and McMenemy, D. (2010) Towards a public library digital service taxonomy. In: Research and advanced technology for digital libraries. Lecture Notes in Computer Science . Springer-Verlag, Berlin, pp. 425-428. ISBN 9783642154638

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Abstract

Recent research has identified inconsistency of public library digital services, and associated problems of disparity and duplication, as a key usability issue. The hypothesis of this research is that root cause is inconsistent definition and specification of digital services, and that a service taxonomy would facilitate resolution of this issue, providing a classification scheme and controlled vocabulary. Reporting on initial research to validate this hypothesis, which examined options available from 8 of 32 Scottish public library homepages; evidence of inconsistency of terminology and organisation schemes was found, with navigation not always straightforward due to a high number of loosely structured options being available from the majority of sites sampled. Initial findings are discussed including planned second stage research.