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Measurement of library services : to quantify or qualify?

McMenemy, D. and Buchanan, S. and Rooney-Browne, C. (2008) Measurement of library services : to quantify or qualify? In: World Library and Information Congress: 74th IFLA General Conference and Council "Libraries without borders: Navigating towards global understanding", 2008-08-10 - 2008-08-14.

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Abstract

This presentation looks at measuring library services, quantitatively and/or qualitatively.