Picture of wind turbine against blue sky

Open Access research with a real impact...

The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs.

The Energy Systems Research Unit (ESRU) within Strathclyde's Department of Mechanical and Aerospace Engineering is producing Open Access research that can help society deploy and optimise renewable energy systems, such as wind turbine technology.

Explore wind turbine research in Strathprints

Explore all of Strathclyde's Open Access research content

Doing the right thing? HRM and the angry knowledge worker

Cushen, Jean and Thompson, Paul (2012) Doing the right thing? HRM and the angry knowledge worker. New Technology, Work and Employment, 27 (2). pp. 79-92. ISSN 0268-1072

Full text not available in this repository. (Request a copy from the Strathclyde author)

Abstract

This paper explores the relationship between human resource practices, commitment, work and employment relations. Drawing on an in-depth ethnography of knowledge workers within a global, high-technology, knowledge-intensive firm the paper offers a multi-dimensional understanding of structures of influence and of commitment that interact in distinctive ways to shape the employee experience. In examining the context and content of ‘best practice’ HR in a ‘celebrated’, leading-edge company, we have offered a more complex, grounded picture of the intent and outcome of commitment-seeking policies. The paper demonstrates that, contrary to mainstream and critical scholarship, skilled technical workers in knowledge-intensive firms can be uncommitted, angry and high performing at the same time.