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Seizing the time? Union recruitment potential in Scottish call centres

Bain, P.M. and Taylor, P. (2001) Seizing the time? Union recruitment potential in Scottish call centres. Scottish Affairs, 37 (Autumn). pp. 104-128. ISSN 0966-0356

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Abstract

Examines the potential of Trade Union membership in Scottish call centres.

Item type: Article
ID code: 4166
Keywords: call centres, trade unions, human resource management, scotland, Management. Industrial Management
Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
Department: Strathclyde Business School > Human Resource Management
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Depositing user: Strathprints Administrator
Date Deposited: 08 Oct 2007
Last modified: 12 Mar 2012 10:40
URI: http://strathprints.strath.ac.uk/id/eprint/4166

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