Picture of person typing on laptop with programming code visible on the laptop screen

World class computing and information science research at Strathclyde...

The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including by researchers from the Department of Computer & Information Sciences involved in mathematically structured programming, similarity and metric search, computer security, software systems, combinatronics and digital health.

The Department also includes the iSchool Research Group, which performs leading research into socio-technical phenomena and topics such as information retrieval and information seeking behaviour.

Explore

More than a 'humpty dumpty' term : strengthening the conceptualization of soft skills

Hurrell, Scott Alexander and Scholarios, D.M. and Thompson, P. (2013) More than a 'humpty dumpty' term : strengthening the conceptualization of soft skills. Economic and Industrial Democracy, 34 (1). pp. 161-182. ISSN 0143-831X

Full text not available in this repository. Request a copy from the Strathclyde author

Abstract

There is an ongoing sociological debate regarding which work activities can be considered ‘skilled’. In recent years, this debate has become increasingly controversial due to the growing prominence of so-called ‘soft skills’, especially when used in interactive service work. This article seeks to strengthen the conceptualization of soft skills, through case study investigation, to determine whether or not they are worthy of the ‘skilled’ label. An expanded notion of skill is supported, recognizing that in service contexts displaying employer-facilitated worker discretion and requirements for contextual knowledge in the use of soft skills, the term can indeed have real meaning.