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The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by Strathclyde researchers, including by researchers from the Physical Activity for Health Group based within the School of Psychological Sciences & Health. Research here seeks to better understand how and why physical activity improves health, gain a better understanding of the amount, intensity, and type of physical activity needed for health benefits, and evaluate the effect of interventions to promote physical activity.

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The application of facilities management expertise to the hotel renovation process

Hassanien, Ahmed and Losekoot, Erwin (2002) The application of facilities management expertise to the hotel renovation process. Facilities, 20 (7-8). pp. 230-238. ISSN 0263-2772

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Abstract

This paper considers the renovation of hotels in the context of facilities management. It evaluates a study carried out in Egypt into the attitudes of hotel general managers about the importance attached to hotel renovation and refurbishment. The findings show that whilst hotel managers express a belief in the importance of hotel renovation, there is little evidence of strategic thought in the renovation process. Instead, the focus appears to be on the "softer" customer satisfaction aspects of hotel management. There is scope for a more strategic view of FM among hotel managers and owners.