Strathprints Home | Open Access | Browse | Search | User area | Copyright | Help | Library Home | SUPrimo

Subjective norms: effects on job satisfaction

Lam, Terry and Baum, Tom and Pine, Ray (2003) Subjective norms: effects on job satisfaction. Annals of Tourism Research, 30 (1). pp. 160-177. ISSN 0160-7383

Full text not available in this repository. (Request a copy from the Strathclyde author)

Abstract

To investigate new employees' socialization in a more structured manner, it is necessary to contextualize the process by considering moderators impacting upon the relationship between unmet expectations regarding workplace benefits and atmosphere. These considerations must also be related to the socialization outcomes, including job satisfaction and turnover intentions. The primary objective of this study is to investigate the impact of subjective norms as a potential moderator on these relationships. Results show that subjective norms interact on job satisfaction but not on turnover intentions. Unique Chinese cultural features are also considered. Good mentorship and family-contact events are recommended to enhance new employees' job satisfaction.

Item type: Article
ID code: 4082
Keywords: socialisation, subjective norms, job satisfaction, employment, tourism, hospitality industry, Commerce
Subjects: Social Sciences > Commerce
Department: Strathclyde Business School > Hospitality and Tourism Management
Strathclyde Business School > Human Resource Management
Related URLs:
    Depositing user: Strathprints Administrator
    Date Deposited: 21 Sep 2007
    Last modified: 06 Dec 2013 18:06
    URI: http://strathprints.strath.ac.uk/id/eprint/4082

    Actions (login required)

    View Item