Kawohl, J. and Evanschitzky, H. and Woisetschläger, David and Ahlert, D. (2009) Towards a measurement of solution orientation : construct and research directions. In: Proceedings first international symposium on services science (ISSS'9). Proceedings of the ISSS . ISSS, Leipzig. ISBN 9783832521691
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Abstract
Discussion on the measurement of solution orientation: how this might be constructed and the research directions.
| Item type: | Book Section |
|---|---|
| ID code: | 40076 |
| Notes: | There are two volumes for the 2009 Proceedings; this paper is published in the volume entitled 'scientific paper sessions.' |
| Keywords: | measurement, Social Sciences (General) |
| Subjects: | Social Sciences > Social Sciences (General) |
| Department: | Strathclyde Business School > Marketing |
| Related URLs: | |
| Depositing user: | Pure Administrator |
| Date Deposited: | 18 Jun 2012 16:29 |
| Last modified: | 18 Jun 2012 16:29 |
| URI: | http://strathprints.strath.ac.uk/id/eprint/40076 |
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