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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including those from the School of Psychological Sciences & Health - but also papers by researchers based within the Faculties of Science, Engineering, Humanities & Social Sciences, and from the Strathclyde Business School.

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Towards a measurement of solution orientation : construct and research directions

Kawohl, J. and Evanschitzky, H. and Woisetschläger, David and Ahlert, D. (2009) Towards a measurement of solution orientation : construct and research directions. In: Proceedings first international symposium on services science (ISSS'9). Proceedings of the ISSS . ISSS, Leipzig. ISBN 9783832521691

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Abstract

Discussion on the measurement of solution orientation: how this might be constructed and the research directions.