Mendibil, Kepa and MacBryde, Jillian C. and Little, Derek (2002) Managing processes through teamwork. Business Process Management Journal, 8 (4). pp. 338-350. ISSN 1463-7154
Full text not available in this repository. (Request a copy from the Strathclyde author)Abstract
Efficient teamwork has been shown to be a key element for improving business process performance and, as a consequence, organisational performance. As a result of this, improving management and measurement of team performance has captured the interest of many organisations intending to increase their competitiveness. This paper illustrates some of the research findings of an on-going collaborative research project. It first introduces the idea behind a framework for managing process team performance and later compares this framework with the work that an EFQM winning organisation (2000 European Quality Award prize winner) carried out in order to re-engineer its organisation towards a structure based on processes and teams.
| Item type: | Article |
|---|---|
| ID code: | 3867 |
| Keywords: | managing processes, teamwork, collaboration, business performance, Technology (General) |
| Subjects: | Technology > Technology (General) |
| Department: | Faculty of Engineering > Design, Manufacture and Engineering Management Strathclyde Business School > Management Science |
| Related URLs: | |
| Depositing user: | Strathprints Administrator |
| Date Deposited: | 21 Aug 2007 |
| Last modified: | 04 Oct 2012 15:24 |
| URI: | http://strathprints.strath.ac.uk/id/eprint/3867 |
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