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Award-winning sensor signal processing research at Strathclyde...

The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including by Strathclyde researchers involved in award-winning research into technology for detecting drones. - but also other internationally significant research from within the Department of Electronic & Electrical Engineering.

Strathprints also exposes world leading research from the Faculties of Science, Engineering, Humanities & Social Sciences, and from the Strathclyde Business School.

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Can the public sector learn? The importance of patient focussed care in a NHS hospital trust

Howarth, C. and Mueller, F. and Harvey, C. (2004) Can the public sector learn? The importance of patient focussed care in a NHS hospital trust. In: Questioning the New Public Management. Ashgate. ISBN 0754633977

Full text not available in this repository. (Request a copy from the Strathclyde author)

Abstract

Case studies of New Public Management (NPM) in practice in the UK, exploring the enactment of NPM in its specific organizational contexts focusing on an NHS hospital trust. The meaning of NPM is negotiated and its impact on those working in the organization is explored. The book points to the complex, fluid and negotiated character of NPM, as well as its centrality in reconfiguring occupational identities and relations within public service organizations.