Howarth, C. and Mueller, F. and Harvey, C. (2004) Can the public sector learn? The importance of patient focussed care in a NHS hospital trust. In: Questioning the New Public Management. Ashgate. ISBN 0754633977
Full text not available in this repository. (Request a copy from the Strathclyde author)Abstract
Case studies of New Public Management (NPM) in practice in the UK, exploring the enactment of NPM in its specific organizational contexts focusing on an NHS hospital trust. The meaning of NPM is negotiated and its impact on those working in the organization is explored. The book points to the complex, fluid and negotiated character of NPM, as well as its centrality in reconfiguring occupational identities and relations within public service organizations.
| Item type: | Book Section |
|---|---|
| ID code: | 3734 |
| Keywords: | hospitals, nhs, public management, public sector management, change management, Commerce, Management. Industrial Management |
| Subjects: | Social Sciences > Commerce Social Sciences > Industries. Land use. Labor > Management. Industrial Management |
| Department: | Strathclyde Business School |
| Related URLs: | |
| Depositing user: | Strathprints Administrator |
| Date Deposited: | 30 Jul 2007 |
| Last modified: | 12 Mar 2012 10:39 |
| URI: | http://strathprints.strath.ac.uk/id/eprint/3734 |
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