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Conflicting rhetorical positions on trust and commitment: Talk-as-action in IS project failure

Sillince, J. and Harindranath, G. and Harvey, C. (2006) Conflicting rhetorical positions on trust and commitment: Talk-as-action in IS project failure. In: Making Projects Critical. Palgrave McMillan, pp. 294-315. ISBN 1403940851

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Abstract

Links the area of project management with critical management perspectives. Recent debates have suggested that the problems inherent in project management in practice (cost overruns, delays etc.) reside in the prescriptive, functionalist and quantitative tradition inherited by project management from the narrow perspective of operations management. This chapter examines these issues focusing on Information Systems project management.