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Strathprints serves world leading Open Access research by the University of Strathclyde, including research by the Strathclyde Institute of Pharmacy and Biomedical Sciences (SIPBS), where research centres such as the Industrial Biotechnology Innovation Centre (IBioIC), the Cancer Research UK Formulation Unit, SeaBioTech and the Centre for Biophotonics are based.

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Conceptual confusions : emotion work as skilled work

Bolton, S.C. (2004) Conceptual confusions : emotion work as skilled work. In: The skills that matter. Palgrave, London. ISBN 9781403906397

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Abstract

This chapter looks at conceptual confusions - emotion work as skilled work