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Conceptual confusions : emotion work as skilled work

Bolton, S.C. (2004) Conceptual confusions : emotion work as skilled work. In: The skills that matter. Palgrave, London. ISBN 9781403906397

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Abstract

This chapter looks at conceptual confusions - emotion work as skilled work

Item type: Book Section
ID code: 36934
Keywords: conceptual confusions, emotion work, skilled work, Management. Industrial Management
Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
Department: Strathclyde Business School > Strategy and Organisation
Strathclyde Business School > Human Resource Management
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    Depositing user: Pure Administrator
    Date Deposited: 20 Jan 2012 16:47
    Last modified: 07 Dec 2013 07:32
    URI: http://strathprints.strath.ac.uk/id/eprint/36934

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