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Six Sigma vs TQM

Antony, Jiju (2009) Six Sigma vs TQM. International Journal of Productivity and Performance Management, 58 (3). pp. 274-279. ISSN 1741-0401

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    Abstract

    Purpose – This paper aims to present the fundamental and critical differences between two of the most powerful philosophies of modern quality management. Design/methodology/approach – The approach taken was to form a panel of leading academics and practitioners who are familiar with both the Six Sigma and Total Quality Management (TQM) topics. Findings – The findings of the panel discussion were quite stimulating in the sense that the paper demystifies the myth that Six Sigma is an old wine in a new bottle or that it is another hot topic or flavour of the month. The author believes that this will be extremely useful to many practitioners and researchers in these fields. Research limitations/implications – The viewpoints expressed here are based on many practitioners and academics in a few countries such as the USA, Singapore, India, the UK and Korea. It is essential to collect data on this topic from a number of leading researchers and practitioners in the field from other countries and to set out a research agenda in the future. Originality/value – The paper provides an excellent resource for those people who are currently carrying out research in Six Sigma. Moreover, it is equally useful to practitioners and academics to understand the critical differences between these two powerful approaches to quality management.

    Item type: Article
    ID code: 35285
    Keywords: Six Sigma , TQM, quality, management strategy, business excellence, total quality management, Management. Industrial Management, Business, Management and Accounting(all), Strategy and Management
    Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
    Department: Faculty of Engineering > Design, Manufacture and Engineering Management
    Related URLs:
      Depositing user: Pure Administrator
      Date Deposited: 26 Oct 2011 19:36
      Last modified: 05 Sep 2014 13:29
      URI: http://strathprints.strath.ac.uk/id/eprint/35285

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